Online retailers in the SYMBIOCOMMERCE network
You need a wide range of products and efficient processes.
Integrate countless products, reach hundreds of dropship partners and open up new sales channels.
Scale your business, increase your turnover and secure competitive advantages.
The SYMBIOCOMMERCE network
Direct access to new customers
Use the SYMBIO network to sell your products directly to processors who are actively looking for solutions.
New sales channels for more turnover
Increase your visibility in the SYMBIO network, be found by business customers and scale your online business to the next level.
Dropshipping-ready with reliable partners
Integrate hundreds of suppliers and countless products into your store at the touch of a button with the SYMBIOCONNECTOR.
Growth through reliable partnerships
Benefit from a strong ecosystem in which manufacturers, dropshippers and retailers work closely together.
3 steps
To get started with your digital sales
Create account - in less than 2 min
Upload product data or transfer from partners
Share product range in the network
FAQ
What are the technical requirements for integration at SYMBIOCOMMERCE?
To ensure that your product data is available in the SYMBIO app, there are different expansion levels, individually adapted to your technical requirements:
- The first stage of expansion can be easily done by you using an Excel template. You fill the Excel with the existing product data and you are ready to go.
- In the second stage of expansion, we read in a data export from your database to us and you can get started.
- As a third expansion stage, a complete connection to your ERP and/or PIM system is possible. For this purpose, the most modern interfaces are available to you and you can view availability, delivery time or even replenishment times in real time.
How can I integrate my customers into the platform?
You can easily upload your customer data to the SYMBIOCOMMERCE platform using the Excel template provided and then transfer it to the SYMBIO app.
In addition, you can create new customers directly in the SYMBIO app. If data exchange to your system already exists, both customers and customer-specific price conditions can also be exchanged between the app and the platform.
How will I be informed about orders?
When an order is completed, you will be conveniently informed:
- or via a web interface
- By email
Which languages does SYMBIOCOMMERCE support?
SYMBIOCOMMERCE supports the following languages:
- German
- English
Any other language can be added easily and at any time by means of translation tables.
Where is the data stored?
With a hosting provider in Switzerland. In doing so, we naturally observe the highest data protection regulations.
What are the costs for me?
As long as you do not generate any sales, our offer is free of charge for you (free/fee-free).
You can find information about the conditions under the menu item Prices.
How is the customer invoiced?
SYMBIOCOMMERCE does not issue invoices to your end customers. For invoicing, you can use your internal systems as usual.
What is the SYMBIO network and how does it work?
Thanks to the SYMBIO network function, you can easily integrate products from partners into your own portfolio. This expands the company’s own product range and provides end customers with a one-stop shopping experience. It is not clear to the end customer whether the company’s own portfolio or that of a partner is being offered. Likewise, you can have a partner company co-distribute your products, creating new sales channels and win-win situations for businesses in the network. The companies in the community make bilateral agreements on the financial conditions.
